02 · WhatsApp AI agent
AI agent for WhatsApp Business: answer, book and sell 24/7
WhatsApp is where your customers already are. But answering every message on time, including at night and at weekends, is impossible without a huge team, and every message left unanswered for hours is a sale going cold.
An AI agent for WhatsApp Business replies instantly with your business information, understands messages the way your customers actually write them, books and changes appointments in your calendar, qualifies leads and alerts your team when a person is needed. It runs on the official WhatsApp API, on your business number, and replies in the language your customers write in.
What’s included
What our WhatsApp AI agents service includes
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Official API setup
We set up WhatsApp Business Platform with your number, your verified business profile and message templates approved by Meta.
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Answers based on your information
We train the agent on your services, prices, opening hours and policies, and set out what it must never answer.
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Appointments and bookings
It checks your calendar (Google Calendar, Outlook or your booking software), offers slots, books and sends reminders to reduce no-shows.
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Lead qualification and CRM
It finds out what each contact needs, records them in your CRM and passes the best-fit leads to your sales team.
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Handover to a person
When an enquiry needs it, the conversation goes to your team with a summary, so the customer doesn’t have to repeat themselves.
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Monitoring and improvement
Every month we review conversations, measure replies, bookings and handovers, and improve the agent with what we learn.
Results
What you gain by working with us
- Replies in seconds, at any hour, on any day.
- More appointments and sales without growing your team.
- Fewer repetitive messages for your team.
- Every conversation recorded in your CRM.
You can usually keep your current business number. Before connecting it, we check with you whether to keep it in the WhatsApp Business app as well or to use a new number just for the agent.
It depends on what it has to do and which tools it connects to. On top of the setup there is a monthly cost: maintenance, AI model usage and Meta’s fees for messages your business initiates (replying to people who message you is usually free). We give you a fixed-price quote after the assessment. You’ll find guide ranges in how much AI process automation costs.
Yes, using templates approved by Meta and only to people who have given their consent: appointment reminders, order updates or quote follow-ups. Marketing messages must comply with WhatsApp’s rules and the GDPR.
Yes. The agent introduces itself as a virtual assistant, as the EU AI Act requires, and the customer can ask to speak to a person at any time.
It says so naturally and passes the conversation to someone on your team with a summary of what was discussed. To learn more about how they work, read what is an AI agent.
Other services that work well together
Worth reading before you start
Let’s talk
Shall we talk about WhatsApp AI agents?
Tell us how your team works today and we’ll suggest what to automate first, how much time you’ll save and what it will cost. No strings attached.